Empowering cardholders through self-service kiosks
Self-service has reached an entirely different level as we navigate the era of less contact between consumers and businesses; as well as more control of what services consumers want. Couple that with a fast-paced, do-it-yourself world, and there is an aggressive emerging trend for self-service kiosks. Industries that are seeing growth in this realm include fast food service, grocery stores, hotels, transit locations and, of course, financial services. Consumers want control.
Fast-forward to today’s landscape, and self-service kiosk is evolving even more in the financial services industry, offering more than just cash withdrawal and deposits. One way it is doing this is through self-service instant issuance. Thousands of banks and credit unions already see the advantage of the instant issuance model – including providing cardholders the ability to walk into a branch location and receive a fully issued and activated card in a matter of minutes.
Benefits of self-service instant issuance
- Providing superior customer service levels with innovative solutions
- Reduce customer wait times
- Enabling secure, convenient, and instant services for card issuance
- Empowering consumers to make their decisions as they want
- Creating demand for a service that differentiates you in the market
- Lowering costs given that self-service kiosks do not need to be staffed full-time
- Providing multi-channel options and deepens the customer relationship
- Increasing cardholder access to 24×7
Matica kiosks: a complete, fully customizable solution
Matica has created an instant issuance self-service kiosks that is ideal for any bank or credit union. Designed specifically to fit perfectly into any instant card issuance environment, the Matica K3000 Kiosk offers a user-friendly experience that is easy to implement and easy to use. In addition, it is secure, robust, and flexible offering high-resolution printing technology with best-in-class software. The K3000 Kiosk also has a touchless feature that can be enabled by scanning a QR code on the kiosk’s screen with a smartphone, which then allows the smartphone to interact with the kiosk.
Need more product information or support in finding the right product?
For more information, our offices around the world are more than happy to answer your questions.
Information on products, distribution partners and resellers:
Please send your message to firstname.lastname@example.org